How to Navigate Utility Setups in a New State After PCS
Whether it’s your first PCS or your fifth, relocating to a new state means starting fresh. That includes turning on utilities in a place you’ve never lived before. From regional power companies to small-town water departments, every area handles things differently. If you're in the middle of a military move, here’s how to set up your services quickly so you can focus on settling in.
Start With a Checklist
Before the moving truck arrives, make a list of the essential services you’ll need. This usually includes electricity, water, gas (if applicable), trash pickup, internet, and possibly propane or oil if you're relocating to a rural area. Don't forget optional services like cable, streaming bundles, or security systems if they apply to your family. Having a written list makes it easier to keep track and plan ahead.
Find Out Who Services Your Area
Off-base housing can be a mixed bag when it comes to utility providers. Some neighborhoods are serviced by large companies, while others rely on small municipal systems or co-ops. A quick search using your new address should help you identify local providers. Your MIL-Estate agent can also be a great resource. Many of our agents have lived in these neighborhoods themselves and can give you direct contact info and practical advice. In the Chicago area, our agents here at Dorazio Real Estate are familiar with providers throughout the city and suburbs, so don’t hesitate to ask.
Call Ahead and Schedule Early
Many utility companies require 24 to 72 hours to set up service. Some may also need someone to be home for activation, especially for gas or water connections. Try to contact providers at least a week in advance. If your timeline is tight, let them know your military status. Some companies offer expedited scheduling or military-friendly options if you're moving on short notice.
Budget for Deposits and Extra Costs
Utility deposits vary widely depending on the company and state regulations. Some companies base the deposit on your credit score or prior utility history, while others have a flat rate. If you're active duty, ask if they offer waivers or reduced deposit programs for service members. A few utility companies will accept a copy of your orders or military ID as proof of eligibility.
Take Photos of Meter Readings
As soon as you arrive, snap clear photos of your electric, water, and gas meters. If you're renting, this step can protect you from being charged for usage that happened before your move-in date. If you've purchased the home, it's just good recordkeeping and can help you monitor your usage from day one. Keep the photos in a designated move folder so they’re easy to find later.
Use Local Knowledge to Your Advantage
Utility logistics can be one of the most frustrating parts of a PCS move, but you don’t have to figure it all out on your own. Your local MIL-Estate agent can share insights about who’s reliable, what to watch out for, and how to avoid common hiccups. These agents have moved under similar circumstances and often know the shortcuts that help families get set up faster.
Getting utilities turned on isn’t the most exciting part of your relocation, but it’s a necessary one. A little planning, a few phone calls, and some smart documentation can save you hours of hassle during an already stressful time. If you’re relocating to Chicagoland, Dorazio Real Estate is the area’s only MIL-Estate affiliate. We’ve helped hundreds of military families manage their moves and know how to make sure everything from paperwork to power is handled the right way.
